Experience

Company: Lakeshore Technical College 05/10/2023 - 08/10/2023

Title: Help Desk Technician

• Assign, complete, and reply to tickets in our system. (Setup phones/desktops/printers, Password resets, Inventory management, Assist classes in session, Run updates, Among others)
• View, verify, and modify staff and student information using active directory tools like Azure AD, Microsoft AD, and PeopleSoft.
• Troubleshoot hardware and software issues.

Company: Mastercard (Virtual Internship) 10/06/2023

Title: Cybersecurity Job Experience on Forage

• In this job simulation I served as an analyst on Mastercard’s Security Awareness Team.
• I helped identify and report security threats, such as phishing, by using reconnaissance and analysis to view and correlate important security related data.
• I also analyzed and identified areas of the business that needed more robust security training and implemented training courses and procedures for those teams.

Company: Telstra (Virtual Internship) 10/10/2023

Title: Cybersecurity Job Experience on Forage

• Responded to malware attacks. Triaged the alert and responded to the malware attack by contacting the appropriate team.
• Analyzed the data of the malware attack. Identified how the malware spreads and found patterns used by attacker so that I could prepare a firewall rule.
• Used Python to write a firewall rule to mitigate the malware from spreading.
• Created a postmortem to reflect, review, and improve on the details of the incident.

Company: MCJ Walker Manufacturing (CTF from KC7) 04/04/2024

Title: Junior SOC (Security Operations Center) Analyst

• Participated in a Capture the Flag (CTF) cybersecurity exercise focused on defending Madam C.J. Walker Manufacturing Company from cyber threats.
• Utilized Azure Data Explorer (ADX) and Kusto Query Language (KQL) to analyze security logs, including email records, network events, and authentication events.
• Applied filtering, aggregation, and let statement techniques to extract insights, identify potential threats, and recommend mitigation strategies, gaining practical experience in threat analysis and incident response.